DR-HO’S Is FSA & HSA Eligible
We’ve partnered with Flex to make it easier than ever to use your HSA or FSA card on eligible DR-HO’S products.
STEP 1
Add eligible products to your cart
STEP 2
Select Flex at checkout
STEP 3
Confirm eligibility
STEP 4
Pay using your HSA or FSA card
To use your HSA or FSA debit card, simply add eligible DR-HO’S devices and accessories to your cart. At checkout, choose “Flex | Pay with HSA/FSA” as your payment method. You’ll be prompted to confirm your eligibility, then complete your purchase using your HSA or FSA card.
Don’t have your HSA/FSA card on hand? No problem—use your regular credit card, and Flex will send you an itemized receipt to submit for reimbursement.
Shop HSA/FSA Eligible Products
Frequently Asked Questions
FSA / HSA
What is an FSA or HSA, and what are the benefits?
An FSA (Flexible Spending Account) and HSA (Health Savings Account) are tax-advantaged accounts for eligible medical expenses.
- FSAs are employer-sponsored and typically follow a "use-it-or-lose-it" rule, requiring funds to be used within the plan year.
- HSAs are available to those with high-deductible health plans and allow unused funds to roll over annually.
How can I spend my HSA or FSA at DR-HO’S?
Select Flex | Pay with HSA/FSA at checkout. If eligibility verification is required, complete a short telehealth consult. Then enter your HSA/FSA card details to finish your purchase.
Why don’t I see HSA or FSA options at checkout?
Your cart may not contain any eligible items. If you believe this is an error, email us at drho@drhonow.com.
I’m being redirected to Shop Pay. How do I use my HSA/FSA card?
Try checking out in an incognito window to avoid Shop Pay and access the Flex payment option.
Why was my HSA or FSA card declined?
You can still be reimbursed.
Select Flex | Pay with HSA/FSA at checkout. Instead of using your HSA/FSA card, use a standard credit or debit card.
Flex will send you an itemized receipt to submit to your provider for reimbursement.
What is a Letter of Medical Necessity?
A Letter of Medical Necessity (LOMN) is a document from a healthcare provider stating that a product or treatment is needed for your medical condition. It’s often required to approve or reimburse expenses not automatically classified as eligible under IRS guidelines.